Centergistic Solutions, Inc.

Detailed Description

As of July 27, 2018, Centergistic Solutions Inc. went out of business. Centergistic Solutions Inc., along with its subsidiaries, engages in developing and installing business performance and intelligence management software used in customer call/contact centers. The company provides integrated information distribution and reporting systems for the general business and contact center environments. Its products include AgentView, which is a performance monitoring and reporting system; and CenterStats, an enterprise information system that combines critical real time alarms with historical information for a 360-degree view of an organization. It also provides consulting services, such as contact center systems design, integration, and implementation, as well as ongoing training services. The company offers its products through the distributors of related automatic call distribution systems and hardware in Mexico, Latin America, and South America. Centergistic Solutions Inc. was formerly known as Account-A-Call Corporation. The company was founded in 1972 and is based in Anaheim, California.