Zenvia, Inc.

Detailed Description

Zenvia Inc. develops a cloud-based platform that enables organizations to integrate several communication capabilities in Brazil, Mexico, and Argentina. It offers communication channels for businesses to engage or interact with their customers, such as SMS, Voice, WhatsApp, Facebook Messenger, RCS and video, which we deliver as APIs; communication tools, including communication flow builders, APIs, and software development kits; communication solutions comprising SaaS for communication between businesses and end-consumers, such as campaign manager for marketing teams, customer support for support teams, sales CRM for sales teams, and chat for on-boarding and operational teams. The company also provides Zenvia Flow, a visual flow builder that allows customers to create communication and/or automation flows; Zenvia Chat, a customer service platform that manages different communication channels in a single environment; Zenvia Message, a campaign manager to trigger voice calls and SMS, and WhatsApp messages; and Sirena, a solution for sales teams to communicate with customers through WhatsApp. Its platform assists customers in various use cases comprising marketing campaigns, customer acquisition, customer information nutrition, customer onboarding actions, warnings, customer services with or without automation, fraud control, cross-selling and customer retention, and others. The company was incorporated in 2020 and is based in São Paulo, Brazil.