Top 10 e-commerce sites in Australia 2020

e-commerce in Australia

One of the most sophisticated e-commerce markets, Australia is a smaller but solvable market for online shopping. Dominated by a leading American e-commerce company, Australia still has a little digital space for some local players with an established foothold.

The Australian internet and e-commerce environment is comparable to the United States in terms of sophistication but more akin to Canada in terms of size, or even slightly smaller. With only 22 million internet users, a fraction of the US digital population, the wealth of the Australians, and well-spread habits of using online shopping make it a mature market, with Australians using both computers and mobile devices to shop online for a wide array of goods and services.

Since the Australian market is technologically advanced and solvable, it is no surprise that the online competition is fierce. However, given the rather small size of the market, the Australian e-commerce is dominated by a single US platform operating through multiple segments, namely eBay, who is by far the largest e-commerce player in Australia, and surprisingly ahead of the global leader, Amazon.

Key digital numbers in Australia 2020

Nevertheless, some traditional brick-and-mortar retailers, chains of department stores, supermarkets, and specialized retailers, such as JB Hi-Fi and Woolworths are still able to take a share of the market. Some e-commerce pure players, like, also have been able to grab a share of certain market segments for themselves in Australia.

Note that this post is part of a series:

List of top 10 Australian e-commerce platforms with estimated traffic

To give you more perspective of the state of the market competition in the Australian e-commerce landscape, here are the current top 10 leaders of e-commerce platforms in Australia in 2020 and their estimated monthly traffic from SimilarWeb, as of April 2020.

10. Catch website

Catch is a diversified e-commerce website with the particularity of providing special daily deals. Proposing, selling, and delivering all product categories from fashion to beauty, homeware, sports, tech, groceries, health and lifestyle products, Catch is also a pioneer of flash sales in Australia and evolved the model from clearance sales to brands discovery and appeal products. Acquired in 2019, Catch is now part of the Westfarmers group, helping the group other’s brands Target and Kmart.

Website: – Estimated monthly traffic: 8.95 Million visits

9. Chemist Warehouse

Chemist Warehouse website

Chemist Warehouse is a company a chain of retail pharmacies, providing medicine and a wide range of cosmetics, health, and paramedical products. Branding itself as a discount store, Chemist Warehouse operates throughout Australia with a franchising model and also sells online through its e-commerce shop.

Website: – Estimated monthly traffic: 9.1 Million visits

8. Officeworks

Officeworks website

Officeworks is a chain office supplies stores, providing a range of products of office supplies, including print and copy, computers and technology, furniture, and stationery. Owned by the Wesfarmers conglomerate, Officeworks also proposes its products online through its e-commerce website.

Website: – Estimated monthly traffic: 9.45 Million visits

7. website is a specialized e-commerce company offering electronics and consumer appliances, fitness and fashion, tools and more. Founded in 2006, started by selling televisions online before expanding to other successful categories of products sold through e-commerce. In 2016, acquired the online businesses of former retail chain Dick Smith.

Website: – Estimated monthly traffic: 10.2 Million visits

6. Coles

Coles website

Coles is a chain of supermarkets, retail, and consumer services stores. Founded in 1914, Coles operates more than 800 supermarkets throughout Australia. Having developed an online shop, Coles also sells groceries, consumer and home products to Australian digital customers.

Website: – Estimated monthly traffic: 10.7 Million visits

5. Big W

Big W website

Big W is an Australian chain of discount department stores, a division of Woolworths. Operating more than 180 stores across Australia, Big W also sells online its garments and products for women, men, kids, and babies as well as toys, home, and electronics.

Website: – Estimated monthly traffic: 11.9 Million visits

4. JB Hi-Fi

JB Hi-Fi website

Founded in 1974, JB Hi-Fi is a brick-and-mortar retailer of electronics and entertainment consumer goods, including video games, movies, music and software, hardware electronics and electrical home appliances, mobile phones and more that are also sold on its e-commerce platform. Since 2006, JB Hi-Fi has also expanded in New Zealand.

Website: – Estimated monthly traffic: 13.3 Million visits

3. Woolworths

Woolworths website

Woolworths is a retail company operating supermarkets among other brands (including Big W) owned by the Woolworths Group, one of the largest companies from Australia. Through its website, Woolworths sells groceries across Australia, as well as various other households, health and beauty, and baby products.

Website: – Estimated monthly traffic: 20.4 Million visits

2. Amazon Australia

Amazon Australia website

Founded in the US in 1994, Amazon started as an online bookstore that later diversified to products including media, electronics, apparel, furniture, food, toys, and jewelry. Having expanded to many countries, Amazon has become the uncontested global leader of e-commerce, except in Australia where it is only in second place. Amazon has developed further into brick-and-mortar retail with the acquisition of Whole Foods Market, as well as publishing, electronics, cloud computing, video streaming, and production.

Website: – Estimated monthly traffic: 22.5 Million visits

1. eBay Australia

eBay Australia website

A pioneer of e-commerce, eBay is an American online marketplace that allows people and businesses to sell directly through its online auction platform. Founded in 1995, eBay has expanded to more than 20 countries including Australia, organizing the sale of products ranging from cars and vehicles to electronics and fashion, home and garden to sports and toys, and even business and industrial products.

Website: – Estimated monthly traffic: 69.6 Million visits

Top e-commerce websites in Australia compared by monthly traffic

The estimated monthly traffic from the top 10 e-commerce platforms previously listed demonstrate the overarching lead of eBay, who stands way above its followers around 70 million monthly visits. The pack of followers is well established in the range of traffic volumes from 5 to 25 million visits per month.

Top e-commerce websites in Australia compared by estimated traffic in 2020

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Another leading e-commerce player in Australia

Besides these platforms operating through a wide array of products, one brand can also be highlighted for particularly standing out, even though it is not purely in the e-commerce market. As it proposes deals, vouchers, and coupons for other e-commerce players, OzBargain is not an online shop in itself. However, it does participate in the Australian e-commerce landscape by referring to other shops, and with more than 20 million visits per month, it is well worth being remarked here.

Here are the top e-commerce platforms in Australia. Have you ever bought goods or services from them? How was the experience, is the price cheaper and the delivery convenient? Let us know in the comments below!

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