IMImobile plc

Detailed Description

IMImobile PLC provides cloud communications software and solutions in Europe, the Americas, the Asia Pacific, the Middle East, and Africa. Its solutions enable enterprises to automate digital customer communications and interactions to enhance customer experience and reduce operating costs. The company's cloud communication products include IMIconnect, an enterprise communications platform as a service offering that helps businesses to create and launch omnichannel customer journeys using a visual flowchart builder and pre-configured integrations; IMIchat, a cloud contact centre application, which allows contact centre agents to interact with customers across all digital and mobile messaging channels; and IMIcampaign, a multichannel marketing automation product that allows businesses to automate, personalize, and contextualize their customer communications at scale using a mobile first approach. Its cloud communication products also comprise IMIbot.ai that allows businesses to securely build chatbots at an enterprise level; Textlocal, a self-serve tool that allows small to medium sized businesses to purchase credits in order to send customer communications; and NMX, an operator specific messaging platform. In addition, the company's products include IMIdigital, a content management platform delivering digital content services for mobile operators. It serves customers in automotive, gaming, banking, government and public sector, healthcare, logistics, recruitment, retail, travel, telecommunications, utilities, customer service, employee communications, IT and operations, and marketing industries. The company was founded in 1999 and is based in London, the United Kingdom. As of February 19, 2021, IMImobile PLC operates as a subsidiary of Cisco Systems Holdings UK Limited.