One to One Contacts Public Company Ltd

Detailed Description

One to One Contacts Public Company Limited primarily provides customer contact center services in Thailand and Cambodia. The company operates through two segments, Outsourced Contact Center Services and System Maintenance, and Turnkey Total Solutions. It offers outsourced contact center services; design, development; and installation of turnkey total solutions; contact center system and equipment rental services, as well as engages in the telemarketing management of products and services primary for financial and insurance services. The company also provides training, preparation, and program enhancement services for staff development in various levels for contact center service operations. In addition, it offers outsourced customer service representative services comprising management and recruitment of customer relation staff, including selection, training, monitoring, and quality control to maintain the standard of services; and personnel replacement and staff welfares. Further, the company offers hosted contact center system solutions; and business process, customer service, and marketing and sales outsourcing services, as well as technology innovation solutions. The company was founded in 2000 and is headquartered in Nonthaburi, Thailand.